Privacy Policy

1. Introduction

At Spectrum Pro, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws. 

2. Information We Collect 

We may collect and process the following types of personal data: 

- Contact Information: Name, email address, phone number, and address. 

- Payment Information: Billing details for services rendered. 

- Communication Data: Any correspondence you send to us, including feedback and inquiries. 

3. How We Use Your Information 

We use your personal data for the following purposes: 

- To provide and manage our services.

- To communicate with you regarding appointments, progress, and relevant information. 

- To process payments and manage billing. 

- To comply with legal obligations and regulatory requirements. 

- To improve our services and develop new offerings. 

4. Legal Basis for Processing 

We will only process your personal data when we have a legal basis to do so, including: 

- Your consent. 

- The necessity for the performance of a contract with you. 

- Compliance with a legal obligation. 

- Legitimate interests pursued by Spectrum Pro, provided that your interests do not override those interests. 

5. Data Sharing 

We do not sell or rent your personal data to third parties. We may share your information with: 

- Service providers who assist us in delivering our services, subject to confidentiality agreements. 

- Regulatory authorities or law enforcement agencies where required by law. 

- Third parties in connection with a business transfer, merger, or acquisition. 

6. Data Retention 

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

7. Your Rights Under GDPR, you have the following rights regarding your personal data: 

- The right to access your personal data. 

- The right to rectify inaccurate or incomplete data. 

- The right to erasure ("right to be forgotten"). 

- The right to restrict processing. 

- The right to data portability. 

- The right to object to processing based on legitimate interests or direct marketing. 

- The right not to be subject to automated decision-making, including profiling. To exercise any of these rights, please contact us using the details provided below. 

8. Data Security 

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. 

9. Cookies 

Our website may use cookies to enhance user experience. Cookies are small text files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies through your browser settings. 

10. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically. 

11. Spectrum Pro will not be liable for any unauthorized access to or use of your personal data, except as required by applicable law. We also do not accept liability for any loss or damage arising from your use of our website or reliance on any information provided therein. 

12. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Spectrum Pro 

Suite 48, Letraset Building, Wotton Road, Ashford, United Kingdom TN23 6LN

admin@spectrumpro.org

01233535223